FIELDPRO FOR MOBILE MONEY/AGENCY BANKING SERVICES

Simplify Your Agent Network Management with FieldPro

Harness the power of digital tools to onboard, manage, and optimize your agent network effortlessly.

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Trusted by 200+ organisations

Ensure the quality of the agent visit

Ensure the agent/merchant has all the required branding and customer information.

Define checklist for agent training to make sure they offer a good customer experience.

Track their liquidity levels, satisfaction and capture qualitative feedback.

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Understand your agent network presence

Define the different information to collect for each agent/merchant retailer.

Geo map them with accurate automated GPS.

Create territories and assign field representatives to them.

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Monitor your field supervisors performance

Measure the productivity of your field force in terms of basic KPIs: time worked, visits, coverage, etc.

Define and measure automatically performance incentives for your sales representative to reduce turnover.

Display transparently the data in the mobile app and on web dashboards.

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Float Management for Mobile Money Agent Networks

FieldPro integrates directly with your systems to give real-time visibility on float levels across your entire agent network.

Field Team Coordination. Field supervisors can identify low-float agents from the mobile app beforehand allowing them to prepare for a visit to the agent

Monitor float availability alongside other visit KPIs like agent coverage and training completion to optimize your field operations.

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Hear it from our client

FieldPro Agent Network

Optimetriks has been a tremendous partner to help me expand my BTL business, I have deployed across 3 countries on thousands of promoters. The mobile app is extremely easy to use, the reporting very clear, and their support super reactive. I would definitely recommend adoption their solution

Brian Rwehabura

Manager Rural Digital Media

Frequently asked questions

What is Agent Network Management?

Agent Network Management involves overseeing, training, and supporting a network of agents, typically in sectors like banking, insurance, or telecom, to ensure effective service delivery and operational efficiency.

How does FieldPro aid in Agent Network Management?

FieldPro streamlines agent onboarding, optimizes training modules, and provides real-time monitoring, ensuring consistent service quality and agent performance

Can FieldPro integrate with my current systems?

Yes, FieldPro offers seamless integrations with numerous systems, ensuring data consistency, enhancing agent network operations, and facilitating smooth transitions without disruption.

How does FieldPro ensure agent engagement and motivation?

FieldPro provides features like incentive tracking, real-time feedback, and comprehensive performance analytics, motivating agents to consistently deliver their best.